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Thamela Customer Service Role Play: Speak with Confidence
Language English   Professional Job preparation Roleplaying Speaking
 

Customer Service Role Play: Speak with Confidence

20Min.
1,200 P
Estimated of points
Zoom icon Google meet icon Lattep icon
Practice Real Customer Service Conversations and Build Workplace Confidence
Kurs buchen

Kursinhalt

Want to improve your English for customer service jobs? In this practical role-play lesson, you'll practice handling common customer situations in English. Perfect for call center agents, retail workers, hospitality staff, and anyone who interacts with customers.

We will simulate real customer service conversations, helping you build confidence, improve fluency, and learn professional expressions used in the workplace.

What We'll Practice:
Greeting customers professionally
Answering questions clearly
Handling complaints politely
Solving customer problems
Making apologies and offering solutions
Improving pronunciation and natural speaking skills

Sample Role Plays:
• A customer wants a refund
• A customer received the wrong item
• A customer is unhappy with a service
• Helping a customer find information
• Handling difficult customer questions

Who is this lesson for?

  • Customer service professionals
  • Job seekers preparing for interviews
  • Anyone wanting to improve workplace English
Lets practice real-world customer conversations in a relaxed and supportive environment!

Rücktrittsregelung der/des TutorIn

Vor der Bestätigung einer Kursbuchung

  • Stornierung jederzeit möglich

Nach der Bestätigung einer Kursbuchung

  • Mehr als 24 Stunden vor Kursbeginn→ Stornierung jederzeit möglich
  • Weniger als 24 Stunden vor Kursbeginn→ Stornogebühren können anfallen.
  • No-Show→ Stornogebühren können anfallen.
    (Der Betrag kann je nach TutorIn variieren. Bitte nimm Kontakt mit Deiner Tutorin/ Deinem Tutor auf.)

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Thamela

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Fr 07:00 –   11:30
Sa 07:00 –   11:30
So 07:00 –   11:30
Actual availability may differ. Please check when you make a request.
Shown in Asia/Tokyo time.
Tutorenprofil
Customer Service Role Play: Speak with Confidence
20Min.
1,200P
Zoom icon Google meet icon Lattep icon
Kurs buchen

Thamela

from
 
in
 
4
6
Tutorenprofil
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