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Nomha Phone English for Work: (Beginner–Intermediate)
Language English   Job preparation For adults Good for beginners
 

Phone English for Work: (Beginner–Intermediate)

30Min.
1,100 P
Estimated of points
Google meet icon Lattep icon
Hat Schnupperkurs
15Min.
500P
Answering Calls & Workplace Conversation
Kurs buchen

Kursinhalt

Do you feel nervous when the phone rings at work?
Do you want to sound more confident, polite, and professional in English?

This lesson is designed specifically for adult learners who want to improve their telephone communication skills in the workplace. Through guided practice, realistic simulations, and clear step-by-step instruction, you will learn to respond naturally and confidently to any work-related phone call.

Whether you are a beginner who needs simple sentences or an intermediate learner who wants to refine fluency, this lesson adapts to your level and supports your real-life needs.

Topics & Skills Covered
  1. Handling Common Phone Situations
  2. Message Taking
  3. Listening & Clarity Strategies
  4. Workplace Small Talk
  5. Confidence & Fluency Building
  6. Final Real-Work Simulation
Methodologies & How I Teach (Adult-Focused Approach)

Communicative, Real-Life Learning

I focus on practical English you can use immediately at work.
Every activity is based on real workplace situations, not textbook scenarios.

Step-by-Step Skill Building

I introduce phrases clearly, practice pronunciation, and guide you from easy to more complex calls.
You will never feel rushed or overwhelmed.

Controlled Practice → Guided Practice → Real Simulation

  1. I teach the phrase
  2. We repeat and drill it
  3. We practice it together
  4. You use it independently in a real-time phone role-play

This structure gives you confidence + accuracy.

Supportive Error Correction

I correct mistakes gently and clearly, explaining them.

I always ensure adult learners feel respected, encouraged, and empowered.

Adapted for Beginners → Intermediate Students

Beginners:

  • Use short, simple, memorable sentences
  • Slow pace
  • Repetition and clear modeling

Intermediate:

  • Longer professional expressions
  • Faster, more natural conversations
  • More challenging role-plays
  • Optional small talk and confidence training

Customised to Your Workplace

I can adapt the lesson for:

  • Office calls
  • Front desk / reception
  • Customer service
  • Any job where phone communication is needed

You may bring real examples from your work, and I will help you practise them.

 What You Will Walk Away With

By the end of this lesson, students will be able to:

  •  Answer the phone confidently
  •  Use polite professional English
  •  Handle unexpected questions
  •  Manage fast speakers
  •  Take clear messages
  •  End calls smoothly
  •  Speak more naturally and calmly

You will feel confident and prepared for workplace phone conversations — no more stress when the phone rings!

 

 

Cafetalk Rücktrittsregelung

Vor der Bestätigung einer Kursbuchung

  • Stornierung jederzeit möglich

Nach der Bestätigung einer Kursbuchung

  • Mehr als 24 Stunden vor Kursbeginn→ Stornierung jederzeit möglich
  • Weniger als 24 Stunden vor Kursbeginn→ Stornogebühren können anfallen.
  • No-Show→ Stornogebühren können anfallen.
    (Der Betrag kann je nach TutorIn variieren. Bitte nimm Kontakt mit Deiner Tutorin/ Deinem Tutor auf.)

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Tutorenprofil
Phone English for Work: (Beginner–Intermediate)
30Min.
1,100P
Google meet icon Lattep icon
Hat Schnupperkurs
Kurs buchen

Nomha

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