Resolving issues and building lasting customer trust						
						
													
								
									忙しい方、やり方が不明な方は								
								
								
									代行リクエストを依頼する								
							
						
						
						レッスンの詳細
									By the end of the lesson, the student will be able to: 
 
Take charge of every complaint—discover practical steps to win customer loyalty now. Expect real-time and post-lesson feedback, plus a short assignment to help you practise.
 
 
Great for intermediate students too.
 								
							- Identify common customer concerns and their causes.
 - Use polite, effective language to respond to complaints.
 - Apply practical strategies to resolve customer issues.
 - Build trust through empathy and clear communication.
 - Practise real-life roleplays to strengthen confidence and fluency.
 
- Key phrases and expressions used in resolving customer complaints. (Roleplay)
 - How tone, empathy, and language impact customer relationships.
 - Realistic dialogues for handling tense or sensitive conversations.
 - Useful tips for roleplaying different situations.
 
カフェトークの キャンセルポリシー
リクエスト確定前
- いつでも無料キャンセル可能。
 
リクエスト確定後
- レッスン開始時刻の24時間以上前→ いつでもキャンセル可能。
 - レッスン開始時刻の24時間未満→ キャンセル料がかかる場合があります。
 - 
														レッスンに現れなかった場合→ キャンセル料がかかる場合があります。
(キャンセル料については、講師に直接ご確認ください) 
この講師のレッスン
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